Every entry at our awards is assessed by an independent judging panel.
All our judges are experienced business professionals with passion and enthusiasm for customer experience management, and we're proud to have them on board.
Using the scoring criteria, they’ll carefully scrutinize your written submission and live presentation. Scores from each judge are added together to determine the winners in each category. After the event, every finalist will receive a detailed Feedback Report with constructive comments to help you going forward.
Our judge selection process is ongoing, but as soon as we add more judges to our line-up, we’ll post their details on here. Scroll down to see the leading professionals who are taking part this year!
If you’re interested in becoming a judge, please click the link below, or email milena.d@awardsinternational.com.
Ambassadors
Lorraine Schumacher, CCXP
CX Executive Advisor
Michelle Batt, CCXP
Speaker, Advisor, Partner
Amy Shioji, CCXP
Senior Vice President of Corporate Strategy & Chief Experience Officer
Barbie Fink, CCXP
Chair
Dave Seaton, CCXP
Seaton CX | Founder & Principal
Lynn Hunsaker, CCXP, RTP
Chief Customer Officer
Nancy Porte, CCXP
Chair, Board of Directors
Nick Glimsdahl
Host at Press 1 For Nick & Director of Contact Center Solutions at VDS
Judges
Ian Golding, CCXP
Global Customer Experience Specialist
Lama Shanti
Head of Digitization and Customer Experience Department
Elena Coronado
Group head of customer care
Ian Stokol, CCXP
Head of Design Studio | Digital Foundry
Genevieve Bruketa-Baskovic
Founding Director
Paulo Azevedo
Senior Design Manager - Enterprise Trust
Alon Ghelber
Chief Marketing Officer
Colin Taylor
CEO & CCO
Darren Walker-Wallis
VP of Learning Delivery
Eytan Hattem, CCXP
Chief Customer Officer
Sam Hanna
Chief Revenue Officer
Stephanie Linville, CCXP
Director, Customer Digital Delivery
Abhinav Singh
Vice President, Business Transformation
Aiham M. Tayar
Manager, Development & GIS
Amit Kandpal
Customer Success Leader
Bibhakar Pandey
Co-Founder & Chief Executive
Carlos Espinosa
Chief Executive Officer
Dutta Satadip
Chief Customer Officer
Ebru AK
US CRM Program Manager
Freda Sullivan
Principal CX Advisor
Ginger Conlon
Thought Leadership Director
Irit Eizips
Chief Customer Officer and CEO
Jennie Lewis
Senior Manager, Strategic Services
John Austin
Manager, Global Customer Experience
Justin Ordman
Account Director
Megan Williams, CCXP
Principal CX Advisor
Mischa Pintchiouk
Chief Customer Officer
Natalia Jaramillo, CCXP
Corporate Services Manager
Navneet Gupta
Co-Founder & CTO
Ozan Ozaskinli
Partner & Managing Director, Management Consulting
Rachael Ricketts, CCXP
Principal CX Advisor
Rebecca Nerad
Vice President of Customer Success
Rox Burkey, MBA, CCXP
Customer Experience Solutions Architect
Sameer Saran
Founder & CEO
Sean Clayton, CCXP, XMP
Senior Vice President, Advisory and Managed Services
Serena Riley, CCXP
VP Experience Management
Shafiq Walji
Director of Customer Success & Service Delivery
Shreyas Sali
Director of Product & Data
Sowmya Srinivasan
Vice President of Strategy & Operations
Stacy Sherman, CCXP
Founder of DoingCXRight
Tami Salmi, CCXP
Group Director, CX Advisory
Tim Conder
Principal Strategist
Troy Powell, Ph. D.
Vice President, Advisory Services
Venkata Krishna Dasari, CCXP
Founder
Vince Weseli, CCXP
Founder & Principal
Wendy Pravda
Principal CX Advisor