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Meet the Judges

Every entry at our awards is assessed by an independent judging panel.

All our judges are experienced business professionals with passion and enthusiasm for customer experience management, and we're proud to have them on board.

Using the scoring criteria, they’ll carefully scrutinize your written submission and live presentation. Scores from each judge are added together to determine the winners in each category. After the event, every finalist will receive a detailed Feedback Report with constructive comments to help you going forward.

Our judge selection process is ongoing, but as soon as we add more judges to our line-up, we’ll post their details on here. Scroll down to see the leading professionals who are taking part this year!

If you’re interested in becoming a judge, please click the link below, or email milena.d@awardsinternational.com.

Apply to Judge


Lorraine Schumacher, CCXP

CX Executive Advisor

Michelle Batt, CCXP

Speaker, Advisor, Partner

Amy Shioji, CCXP

Senior Vice President of Corporate Strategy & Chief Experience Officer

Barbie Fink, CCXP


Dave Seaton, CCXP

​Seaton CX | Founder & Principal

Lynn Hunsaker, CCXP, RTP

Chief Customer Officer

Nancy Porte, CCXP

Chair, Board of Directors

Nick Glimsdahl

Host at Press 1 For Nick & Director of Contact Center Solutions at VDS


Ian Golding, CCXP

Global Customer Experience Specialist

Lama Shanti

Head of Digitization and Customer Experience Department

Elena Coronado

Group head of customer care

Ian Stokol, CCXP

Head of Design Studio | Digital Foundry

Genevieve Bruketa-Baskovic

Founding Director

Paulo Azevedo

Senior Design Manager - Enterprise Trust

Alon Ghelber

Chief Marketing Officer

Colin Taylor


Darren Walker-Wallis

VP of Learning Delivery

Eytan Hattem, CCXP

Chief Customer Officer

Sam Hanna

Chief Revenue Officer

Stephanie Linville, CCXP

Director, Customer Digital Delivery

Abhinav Singh

Vice President, Business Transformation

Aiham M. Tayar

Manager, Development & GIS

Amit Kandpal

Customer Success Leader

Bibhakar Pandey

Co-Founder & Chief Executive

Carlos Espinosa

Chief Executive Officer

Dutta Satadip

Chief Customer Officer

Ebru AK

US CRM Program Manager

Freda Sullivan

Principal CX Advisor

Ginger Conlon

Thought Leadership Director

Irit Eizips

Chief Customer Officer and CEO

Jennie Lewis

Senior Manager, Strategic Services

John Austin

Manager, Global Customer Experience

Justin Ordman

Account Director

Megan Williams, CCXP

Principal CX Advisor

Mischa Pintchiouk

Chief Customer Officer

Natalia Jaramillo, CCXP

Corporate Services Manager

Navneet Gupta

Co-Founder & CTO

Ozan Ozaskinli

Partner & Managing Director, Management Consulting

Rachael Ricketts, CCXP

Principal CX Advisor

Rebecca Nerad

Vice President of Customer Success

Rox Burkey, MBA, CCXP

Customer Experience Solutions Architect

Sameer Saran

Founder & CEO

Sean Clayton, CCXP, XMP

Senior Vice President, Advisory and Managed Services

Serena Riley, CCXP

VP Experience Management

Shafiq Walji

Director of Customer Success & Service Delivery

Shreyas Sali

Director of Product & Data

Sowmya Srinivasan

Vice President of Strategy & Operations

Stacy Sherman, CCXP

Founder of DoingCXRight

Tami Salmi, CCXP

Group Director, CX Advisory

Tim Conder

Principal Strategist

Troy Powell, Ph. D.

Vice President, Advisory Services

Venkata Krishna Dasari, CCXP


Vince Weseli, CCXP

Founder & Principal

Wendy Pravda

Principal CX Advisor