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Judges

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Known for his strategic vision and ability to leverage cutting-edge technology, Andres has consistently driven success by aligning customer goals with innovative CX strategies that unlock measurable outcomes.\n\nAt Genesys, Andres leads the North American CX Advisory & Transformation organization, where he helps businesses transform their contact centers into AI-powered, customer-centric hubs that deliver personalized and efficient service at scale. He specializes in driving technology adoption, optimizing operations, and enabling data-driven decision-making to ensure organizations maximize their return on investment in CX technologies.\n\nAndres has empowered organizations throughout his career to significantly improve business KPIs by implementing AI, automation, and omnichannel strategies. His expertise spans various industries, including Financial Services, Healthcare, Retail, and Telecom, where he has led transformational programs that enhance customer satisfaction, streamline processes, and unlock operational efficiencies. 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My proven track record with roles at renowned companies like Zappos, Intuit (Amazon), and State Farm Insurance have positioned me well to be that change agent.","organization":{"id":775,"published_at":"2024-10-31T15:56:41.375Z","created_at":"2024-10-31T15:56:40.421Z","updated_at":"2024-10-31T15:56:41.403Z","Title":"Experience Consulting Group (ECG)","Description":null,"Link":" https://www.alexgenov.com/projects ","Logo":{"id":6755,"name":"Experience Consulting Group.jpg","alternativeText":"","caption":"","width":200,"height":200,"formats":{"thumbnail":{"ext":".jpg","url":"/uploads/thumbnail_Experience_Consulting_Group_aad02dc5e4.jpg","hash":"thumbnail_Experience_Consulting_Group_aad02dc5e4","mime":"image/jpeg","name":"thumbnail_Experience Consulting Group.jpg","path":null,"size":3.1,"width":156,"height":156}},"hash":"Experience_Consulting_Group_aad02dc5e4","ext":".jpg","mime":"image/jpeg","size":4.07,"url":"/uploads/Experience_Consulting_Group_aad02dc5e4.jpg","previewUrl":null,"provider":"local","provider_metadata":null,"created_at":"2024-10-31T15:56:32.847Z","updated_at":"2024-10-31T15:56:32.865Z"}},"Image":{"id":6756,"name":"Alexander Genov.jpeg","alternativeText":"","caption":"","width":800,"height":800,"formats":{"small":{"ext":".jpeg","url":"/uploads/small_Alexander_Genov_f39a84157c.jpeg","hash":"small_Alexander_Genov_f39a84157c","mime":"image/jpeg","name":"small_Alexander Genov.jpeg","path":null,"size":25.54,"width":500,"height":500},"medium":{"ext":".jpeg","url":"/uploads/medium_Alexander_Genov_f39a84157c.jpeg","hash":"medium_Alexander_Genov_f39a84157c","mime":"image/jpeg","name":"medium_Alexander Genov.jpeg","path":null,"size":53.16,"width":750,"height":750},"thumbnail":{"ext":".jpeg","url":"/uploads/thumbnail_Alexander_Genov_f39a84157c.jpeg","hash":"thumbnail_Alexander_Genov_f39a84157c","mime":"image/jpeg","name":"thumbnail_Alexander Genov.jpeg","path":null,"size":3.89,"width":156,"height":156}},"hash":"Alexander_Genov_f39a84157c","ext":".jpeg","mime":"image/jpeg","size":61.7,"url":"/uploads/Alexander_Genov_f39a84157c.jpeg","previewUrl":null,"provider":"local","provider_metadata":null,"created_at":"2024-10-31T15:56:49.245Z","updated_at":"2024-10-31T15:56:49.259Z"}},{"id":3421,"Title":"Neal Berg","Description":"Dir. CX Strategy & Research","Content":"Neal Berg is a seasoned thought leader in customer experience and digital design, with an \nimpressive track record spanning over 25 years. His expertise lies in envisioning immersive \nbrand experiences, driving digital innovation, and developing strategies rooted in customer \nresearch. By seamlessly blending customer empathy, data science, and compelling storytelling, \nNeal has consistently guided teams in creating scalable and repeatable strategies, prioritizing \ninvestments that yield optimal customer outcomes. \n \nDuring his tenure of over 15 years with IBM Interactive, Neal served as a key influencer, leading \na 20-person team comprising digital designers, developers, and strategists. With a laser focus on \nCX design and UX engagements, he successfully shepherded projects from inception to \nexecution while building and nurturing relationships with Fortune 100 companies such as \nAmerican Express, Samsung, Tiffany & Co., Verizon, Norwegian Cruise Lines, Colgate Palmolive, \nand Pfizer. \n \nRecognized for his exceptional talents, Neal was handpicked by AT&T to spearhead the \nestablishment of innovative design processes, methods, and tools, revolutionizing the \ncompany's customer experience, and driving enhanced value for B2B and B2C customers. As a \ndirect report to the SVP of Transformation, he led enterprise Sales, Service, and Delivery teams \nin framing problems and identifying opportunities for rapid solutions, resulting in heightened \ncustomer satisfaction, reduced costs, and streamlined processes. \n \nIn his most recent role, Neal was recruited to Honeywell to lay the foundation for a global CX \nstrategy and customer research team. This critical initiative empowered Honeywell's digital \ntransformation, facilitating the delivery of sustainable solutions through a comprehensive \nportal. This portal not only enabled customers to learn about available solutions but also \nfacilitated order transactions, managed quotes, provided technical support, and streamlined \nservices contracts. \n \nAs a founder of Evolve Partners, Neal leverages his extensive experience to advise leaders of \nservice-based businesses on achieving experience-led differentiation. By delving deep into the \naspirations of both customers and employees, Neal enables businesses to forge a profound \nunderstanding and deliver exceptional experiences. \n \nNeal received his education in graphic design and film from the prestigious California Institute \nfor the Arts in Los Angeles, California. He currently resides in Atlanta, where he is happily \nmarried and raising two children. 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He has over 23 years of experience spanning across several markets covering Asia, Middle East, and Africa. 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As the Director of CXM@MSU, Dr. DeWitt \ncreated North America’s first academic program in customer experience management (Masters of Science \nin Customer Experience Management - MS-CXM) and hosts industry conferences twice each year for \norganizations to share best practices in CXM. \n \nFor nearly two decades Dr. DeWitt has also provided customer experience management (CXM) solutions \nto organizations and audiences around the world through consulting, workshops and presentations. Prior \nto joining academia, Tom enjoyed a career in the hospitality industry, where he served in senior \nmanagement roles in the USA and Asia. 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With a passion for leveraging technology to drive customer-centric solutions, Yash has been instrumental in revolutionizing the way organizations measure and enhance customer experiences. Through Survey2Connect, Yash has enabled businesses to gain valuable insights, make data-driven decisions, and deliver exceptional customer satisfaction. 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Driver of growth and innovation. Relationship Builder. Advocate for Women in the workforce. \n\nHilary is a seasoned commercial business executive with deep experience in both public and high-growth private companies. \n\nShe specializes in digital + data transformation, AI + Agentics, sales + go-to-market strategies, growth, scaling, as well as organizational culture. Hilary has been a leader within her companies to build top-tier sales and marketing organizations, fostering purpose-driven cultures, and enhancing workplace environments. \n\nOn a global scale, she collaborates with founders and operations executive teams to focus their businesses on consumer engagement and drive growth. Hilary has designed and led practices for disruptive, new-economy companies, guiding them in developing and executing their customer experience strategies. \n\nBefore joining Movate, she spent a decade at the industry's largest global BPO companies, and several years at Frontier Communications, where she established strategic partnerships and enhanced employee engagement and customer experience. \nHilary's career began in supply chain management within the paper manufacturing sector, where she successfully built a client portfolio of prominent global companies.\n\nToday, Hilary is dedicated to mentoring and empowering women in their careers and is known to help her ecosystem rise.","organization":{"id":787,"published_at":"2024-12-25T09:24:51.865Z","created_at":"2024-12-25T09:24:50.664Z","updated_at":"2024-12-25T09:24:51.892Z","Title":"Movate","Description":null,"Link":null,"Logo":{"id":6875,"name":"Movate-Logo.jpg","alternativeText":"","caption":"","width":400,"height":200,"formats":{"thumbnail":{"ext":".jpg","url":"/uploads/thumbnail_Movate_Logo_61cde32d59.jpg","hash":"thumbnail_Movate_Logo_61cde32d59","mime":"image/jpeg","name":"thumbnail_Movate-Logo.jpg","path":null,"size":3.75,"width":245,"height":122}},"hash":"Movate_Logo_61cde32d59","ext":".jpg","mime":"image/jpeg","size":6.9,"url":"/uploads/Movate_Logo_61cde32d59.jpg","previewUrl":null,"provider":"local","provider_metadata":null,"created_at":"2024-12-25T09:24:49.233Z","updated_at":"2024-12-25T09:24:49.248Z"}},"Image":{"id":6878,"name":"hilary.jpg","alternativeText":"","caption":"","width":500,"height":500,"formats":{"thumbnail":{"ext":".jpg","url":"/uploads/thumbnail_hilary_3f4c41d1f9.jpg","hash":"thumbnail_hilary_3f4c41d1f9","mime":"image/jpeg","name":"thumbnail_hilary.jpg","path":null,"size":4.97,"width":156,"height":156}},"hash":"hilary_3f4c41d1f9","ext":".jpg","mime":"image/jpeg","size":33.55,"url":"/uploads/hilary_3f4c41d1f9.jpg","previewUrl":null,"provider":"local","provider_metadata":null,"created_at":"2024-12-25T09:34:05.188Z","updated_at":"2024-12-25T09:34:05.211Z"}},{"id":3438,"Title":"Katie Scott","Description":"Founder","Content":"Katie Scott is the Founder and CEO of Pontem Technology Partners, a vendor-neutral advisory firm specializing in Customer Experience (CX) and Employee Experience (EX) technology solutions. With over 15 years of experience in technology and customer experience, Katie has demonstrated expertise in helping organizations transform their digital customer journeys and optimize technology adoption.\n\nAs the Founder and Board President of the Mid-Atlantic CX Forum, a 501(c)(6) professional organization, she leads initiatives to connect CX and technology leaders across the region, fostering collaboration and innovation in customer experience excellence. Her background includes leading client engagements for Evolve IP, where she guided enterprise-level digital transformation strategies and managed large-scale cloud contact center and unified communications initiatives.\n\nKatie's unique perspective combines deep technical knowledge with practical \nimplementation experience, having managed a contact center with 2,500 agents at Vanguard and led multiple successful CX technology deployments. \n\nCurrently based in the Greater Philadelphia area, Katie specializes in helping mid-market companies bridge the gap between strategic CX vision and practical technology implementation through an independent and objective lens, working with clients everyday to navigate the complex market of available solutions. \n\n[Pontem Technology Partners](https://www.pontemtech.net/)
\n[Mid-Atlantic CX Forum](https://midatlantic-cx.com/)\n","organization":{"id":788,"published_at":"2024-12-25T09:27:48.374Z","created_at":"2024-12-25T09:27:23.185Z","updated_at":"2024-12-25T09:27:48.396Z","Title":"Pontem Technology Partners | The Mid-Atlantic CX Forum ","Description":null,"Link":null,"Logo":{"id":6876,"name":"pontemtech_logo.jpeg","alternativeText":"","caption":"","width":200,"height":200,"formats":{"thumbnail":{"ext":".jpeg","url":"/uploads/thumbnail_pontemtech_logo_cbd4992814.jpeg","hash":"thumbnail_pontemtech_logo_cbd4992814","mime":"image/jpeg","name":"thumbnail_pontemtech_logo.jpeg","path":null,"size":2.38,"width":156,"height":156}},"hash":"pontemtech_logo_cbd4992814","ext":".jpeg","mime":"image/jpeg","size":3.11,"url":"/uploads/pontemtech_logo_cbd4992814.jpeg","previewUrl":null,"provider":"local","provider_metadata":null,"created_at":"2024-12-25T09:27:21.618Z","updated_at":"2024-12-25T09:27:21.635Z"}},"Image":{"id":6877,"name":"katie.jpeg","alternativeText":"","caption":"","width":500,"height":500,"formats":{"thumbnail":{"ext":".jpeg","url":"/uploads/thumbnail_katie_ba31bce8f1.jpeg","hash":"thumbnail_katie_ba31bce8f1","mime":"image/jpeg","name":"thumbnail_katie.jpeg","path":null,"size":6.56,"width":156,"height":156}},"hash":"katie_ba31bce8f1","ext":".jpeg","mime":"image/jpeg","size":32.83,"url":"/uploads/katie_ba31bce8f1.jpeg","previewUrl":null,"provider":"local","provider_metadata":null,"created_at":"2024-12-25T09:34:05.180Z","updated_at":"2024-12-25T09:34:05.197Z"}},{"id":3439,"Title":"Michael Yodice","Description":"Co-Founder","Content":"Mike Yodice has spent over ten years in Customer Experience Management, with a specialty in VoC and client retention. Currently, he is the Co-founder of Mindset CX, a consultancy dedicated to reshaping how company leaders view their customers and thus do business with them. Mike is responsible for driving both client and employee experience strategies, creating a people-centric culture, internally and externally, and aligning CXM initiatives to both customer and business outcomes.\n\nPreviously, Mike created and subsequently led client experience efforts at water dispensary Vivreau and human capital management company Viventium. Over his career, he has saved companies millions in potential lost revenue through his CXM and retention initiatives. \n\nMike is a tireless believer in servant leadership, a philosophy that has leaders put the needs of their team first, resulting in strong employee satisfaction and retention. When he's not thinking about CXM, Mike spends his free time as a hobby carpenter and fixing his 89 Trans Am. He lives in New Jersey with his wife Caroline and two German Shepherds.","organization":{"id":789,"published_at":"2025-01-16T15:08:57.497Z","created_at":"2025-01-16T15:08:56.400Z","updated_at":"2025-01-16T15:08:57.523Z","Title":"Mindset CX","Description":null,"Link":"www.mindsetcx.com","Logo":{"id":6880,"name":"Mindset CX.jpg","alternativeText":"","caption":"","width":200,"height":200,"formats":{"thumbnail":{"ext":".jpg","url":"/uploads/thumbnail_Mindset_CX_1e0c4e80b8.jpg","hash":"thumbnail_Mindset_CX_1e0c4e80b8","mime":"image/jpeg","name":"thumbnail_Mindset CX.jpg","path":null,"size":3.47,"width":156,"height":156}},"hash":"Mindset_CX_1e0c4e80b8","ext":".jpg","mime":"image/jpeg","size":4.43,"url":"/uploads/Mindset_CX_1e0c4e80b8.jpg","previewUrl":null,"provider":"local","provider_metadata":null,"created_at":"2025-01-16T15:08:47.271Z","updated_at":"2025-01-16T15:08:47.385Z"}},"Image":{"id":6879,"name":"Michael Yodice.jpg","alternativeText":"","caption":"","width":1333,"height":1333,"formats":{"large":{"ext":".jpg","url":"/uploads/large_Michael_Yodice_0369d97555.jpg","hash":"large_Michael_Yodice_0369d97555","mime":"image/jpeg","name":"large_Michael Yodice.jpg","path":null,"size":90.51,"width":1000,"height":1000},"small":{"ext":".jpg","url":"/uploads/small_Michael_Yodice_0369d97555.jpg","hash":"small_Michael_Yodice_0369d97555","mime":"image/jpeg","name":"small_Michael Yodice.jpg","path":null,"size":28.53,"width":500,"height":500},"medium":{"ext":".jpg","url":"/uploads/medium_Michael_Yodice_0369d97555.jpg","hash":"medium_Michael_Yodice_0369d97555","mime":"image/jpeg","name":"medium_Michael Yodice.jpg","path":null,"size":54.33,"width":750,"height":750},"thumbnail":{"ext":".jpg","url":"/uploads/thumbnail_Michael_Yodice_0369d97555.jpg","hash":"thumbnail_Michael_Yodice_0369d97555","mime":"image/jpeg","name":"thumbnail_Michael Yodice.jpg","path":null,"size":5.36,"width":156,"height":156}},"hash":"Michael_Yodice_0369d97555","ext":".jpg","mime":"image/jpeg","size":155.59,"url":"/uploads/Michael_Yodice_0369d97555.jpg","previewUrl":null,"provider":"local","provider_metadata":null,"created_at":"2025-01-16T15:08:03.018Z","updated_at":"2025-01-16T15:08:03.036Z"}},{"id":3440,"Title":"Lorraine Day","Description":"Global COO ","Content":"A global C-suite / COO operations CX (customer experience) professional with 20 + years’ experience – with high focus on CUSTOMER, our PEOPLE, RESULTS – outcomes through leadership, culture and business transformation, strategically leading and transforming the UK, South Africa USA and European international teams across multiple commercial sectors including BPO. Delivering high performing teams and results through building, developing, empowering and motivating teams to achieve their full potential.\n\nSuccessfully initiated and delivered change transformation programs for positive impact on the bottom line including increased profit margins, measurable improvements in service levels and high staff retention / satisfaction rates aligned through robust change and risk management frameworks. Excellent stakeholder engagement skills, ability to build strong relationships internally and externally to ensure end to end services are delivered, both in quality and in cost to challenging service levels.\n\nKey focus on keeping the customer at the heart of every activity across the customer journey, leads strongly from the front, being highly available, energetic and transparent. Recognising that service levels are assured when you have happy and high performing people. Bringing CX, operational standards, digital and customer transformation expertise and “big picture” thinking into results - through People, Customer, Process, Technology and building the right culture through attitudes and behaviours. \n\nI have successfully delivered this across BPO and Client side in \nFinancial services – Virgin money, Barclays, PPI, \nInsurance – RSA, Aviva, \nMortgages - Barclays\nRetail – ASOS, N Brown, John Lewis, ebay, TikTok\nTelecommunications – Virgin, O2, \nUtilities – EON, SSE OVO, Npower, Thames Water\nGovernment – COVID, Passports\n\nLarge to small complex delivery in shared services globally\n\nIn BPO accountable for 65 clients across the estate UK & SA - Grew revenues 180m to 500 m + in 2 years\nHeadcount grew by 4,500 fte in 2 years\n\nGrew client satisfaction scores up by 5 points across the clients without losing any \nNew business 3 major clients \n3,000 fte for government covid work ran the 111 emergency lines ramped up in days \n1,500 fte across 2 new clients telecommunications - 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He is probably best known for his work bridging industrial-organizational psychology with customer experience through critical incident methodology.","organization":{"id":790,"published_at":"2025-01-31T14:34:35.834Z","created_at":"2025-01-31T14:34:34.875Z","updated_at":"2025-01-31T14:34:35.864Z","Title":" DarinPhillips.com ","Description":null,"Link":" DarinPhillips.com ","Logo":{"id":6888,"name":"DarinPhillips.jpg","alternativeText":"","caption":"","width":200,"height":200,"formats":{"thumbnail":{"ext":".jpg","url":"/uploads/thumbnail_Darin_Phillips_9389ec97cf.jpg","hash":"thumbnail_Darin_Phillips_9389ec97cf","mime":"image/jpeg","name":"thumbnail_DarinPhillips.jpg","path":null,"size":4.71,"width":156,"height":156}},"hash":"Darin_Phillips_9389ec97cf","ext":".jpg","mime":"image/jpeg","size":6.5,"url":"/uploads/Darin_Phillips_9389ec97cf.jpg","previewUrl":null,"provider":"local","provider_metadata":null,"created_at":"2025-01-31T14:34:32.261Z","updated_at":"2025-01-31T14:34:32.281Z"}},"Image":{"id":6889,"name":"Darin Phillips.jpg","alternativeText":"","caption":"","width":500,"height":500,"formats":{"thumbnail":{"ext":".jpg","url":"/uploads/thumbnail_Darin_Phillips_53174af57f.jpg","hash":"thumbnail_Darin_Phillips_53174af57f","mime":"image/jpeg","name":"thumbnail_Darin Phillips.jpg","path":null,"size":4.63,"width":156,"height":156}},"hash":"Darin_Phillips_53174af57f","ext":".jpg","mime":"image/jpeg","size":27,"url":"/uploads/Darin_Phillips_53174af57f.jpg","previewUrl":null,"provider":"local","provider_metadata":null,"created_at":"2025-01-31T14:34:48.583Z","updated_at":"2025-01-31T14:34:48.600Z"}},{"id":3446,"Title":"Trish Wethman","Description":"former Chief Customer Officer","Content":"Trish is a CX and innovation professional who has spent the past 15 years driving transformation and customer advocacy across diverse industries such as insurance, pharmaceutical distribution and financial services. 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Shu’s team is responsible for developing a comprehensive CX strategy to ultimately improve the experience for over 4.5 million B2B and B2C customers. By deploying customer-focused innovative and scalable solutions, his team strives to make the customer experience Optimum’s best product. 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Earlier in his career, he held executive positions at Cogeco, the Canadian cable operator, and later at Radialpoint (or App Direct) a technology solutions provider.\n\nA passionate advocate for diversity, equity, and inclusion in the telecommunications space and across industries, Mr. Roy serves on the boards of several non-profit organizations. 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Prior to that, she served as Head of CX for the Government of Jersey, spearheading customer-focused transformation in the public sector. Her career spans the automotive, media, and charity sectors, including roles with Jaguar Land Rover, MTV, and the lifesaving charity RNLI.\n\nToday, Emma is the Founder of The Customer Experience Collective, a consultancy that partners with organisations to deliver insight-led CX strategies, unlock customer loyalty, and embed a culture of customer-centricity.\n\nA passionate advocate for the human side of experience, Emma believes that while technology enables scale and innovation, it's the emotional connection that turns customers into advocates. 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As the founder and Chairwoman of this professional Customer Experience Advisory firm, my focus is on providing outcome driven, strategic solutions and outsourcing services. \nWe specialize in enabling innovation, reimagining services, and finding new ways to bring experiences to life with the ability to drive growth at a global scale. We bring together talent, cutting-edge technology, and operational excellence for exceptional outcomes, anytime, anywhere.\n\nIn collaboration with GigCXTalent™, the pioneering fractional workforce advisory firm that I co-founded, we deliver unparalleled access to global talent.\n\nBefore embarking on this entrepreneurial journey, I held the position of Global Deputy Chief Client Officer at Teleperformance. 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Passionate about innovation, she seamlessly integrates transformative technology into her practice to drive operational efficiencies and elevate client experiences.\n\nAs the visionary force behind high-value, customer-centric solutions, Redashnie is dedicated to fostering sustainable client relationships and spearheading long-term business success. Under her leadership, The Davani Group has built a world-class team that not only embraces technological advancements but also advocates for female empowerment within the industry.\n\nWith over two decades of international experience in business management, Redashnie has gained global recognition for her strategic insights and outstanding achievements. Her dedication to shaping the future of emerging industries extends beyond her executive role—she also serves as a distinguished judge for [name of awards], where she lends her expertise to recognizing and celebrating excellence in the field.\n\nA passionate advocate for cultivating thriving workplace cultures, Redashnie believes in exceeding ambitious goals and leveraging technology as a catalyst for progress.","organization":{"id":795,"published_at":"2025-03-21T13:41:58.763Z","created_at":"2025-03-21T13:38:20.017Z","updated_at":"2025-03-21T13:41:58.796Z","Title":"The Davani Group ","Description":null,"Link":" http://www.thedavanigroup.com ","Logo":{"id":6934,"name":"thedavanigroup_logo.jpg","alternativeText":"","caption":"","width":200,"height":200,"formats":{"thumbnail":{"ext":".jpg","url":"/uploads/thumbnail_thedavanigroup_logo_5ad353c1b2.jpg","hash":"thumbnail_thedavanigroup_logo_5ad353c1b2","mime":"image/jpeg","name":"thumbnail_thedavanigroup_logo.jpg","path":null,"size":3.19,"width":156,"height":156}},"hash":"thedavanigroup_logo_5ad353c1b2","ext":".jpg","mime":"image/jpeg","size":3.87,"url":"/uploads/thedavanigroup_logo_5ad353c1b2.jpg","previewUrl":null,"provider":"local","provider_metadata":null,"created_at":"2025-03-21T13:41:53.706Z","updated_at":"2025-03-21T13:41:53.724Z"}},"Image":{"id":6933,"name":"Redashnie.jpg","alternativeText":"","caption":"","width":1284,"height":1284,"formats":{"large":{"ext":".jpg","url":"/uploads/large_Redashnie_854af43372.jpg","hash":"large_Redashnie_854af43372","mime":"image/jpeg","name":"large_Redashnie.jpg","path":null,"size":66.96,"width":1000,"height":1000},"small":{"ext":".jpg","url":"/uploads/small_Redashnie_854af43372.jpg","hash":"small_Redashnie_854af43372","mime":"image/jpeg","name":"small_Redashnie.jpg","path":null,"size":22.01,"width":500,"height":500},"medium":{"ext":".jpg","url":"/uploads/medium_Redashnie_854af43372.jpg","hash":"medium_Redashnie_854af43372","mime":"image/jpeg","name":"medium_Redashnie.jpg","path":null,"size":41.72,"width":750,"height":750},"thumbnail":{"ext":".jpg","url":"/uploads/thumbnail_Redashnie_854af43372.jpg","hash":"thumbnail_Redashnie_854af43372","mime":"image/jpeg","name":"thumbnail_Redashnie.jpg","path":null,"size":4.16,"width":156,"height":156}},"hash":"Redashnie_854af43372","ext":".jpg","mime":"image/jpeg","size":102.29,"url":"/uploads/Redashnie_854af43372.jpg","previewUrl":null,"provider":"local","provider_metadata":null,"created_at":"2025-03-21T13:32:15.485Z","updated_at":"2025-03-21T13:32:15.506Z"}},{"id":3682,"Title":"Abhinav Singh","Description":"Vice President, Business Transformation","Content":"Abhinav Singh is an avid Customer Experience enthusiast who believes in the power of human connection. 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Check out the Apply to Judge page for all the necessary information.\n","background_color":null,"bg_color":null,"CTAs":[{"id":1306,"Text":"Apply to Judge","Link":"apply-to-judge","TargetBlank":false,"Bg_color":null,"TextAlign":"center"}],"background_image":null}],"seo":{"id":560,"metaTitle":"Meet the Judges | US Customer Experience Awards 2025","metaDescription":"Here you can learn about the way US CXA® judges are picked, how they score each written entry and live presentation, and how they help finalists after the ceremony for the US Customer Experience Awards™ 2025.","preventIndexing":null,"structuredData":null,"meta":[],"metaImage":null},"Submenu":null}]