Stacy Sherman, CCXP
Founder of DoingCXRight
An award-winning certified customer experience (CX) corporate leader, keynote speaker, author, podcaster, and founder of DoingCXRight®—a Heart & ScienceTM framework that accelerates customer loyalty, referrals, and revenue fueled by engaged employees. Stacy's been improving customer and employee experiences for 20+ years working at companies of all sizes and industries, like Schindler Elevator, Verizon, Martha Steward Craft, AT&T++. She's on a mission to help people doing not just talking about CX so that real human connections & satisfaction exist.