Irit Eizips
Chief Customer Officer and CEO
Irit Eizips, Chief Customer Officer & CEO at CSM Practice, is a world-renowned expert in customer retention and upsell strategies. She has been shaping Customer Success methodologies and was nominated a top Customer Success strategist and influencer, year after year since 2013. Early 2021, Irit was named as one of the Top 100 Global Inspirational Leaders and Top 25 Customer Success Influencers. She was also recognized as one of the Top 150 Global Customer Experience Thought Leaders and Influencers of 2020 and top 50 CS Influencers in 2022. Irit frequently produces thought leadership on her YouTube channel (CSM Practice) and is often featured as a speaker at conferences and Customer Success publications.
